Since last September, Seattle City Light has been trying to convince the City Council’s Energy and Environment Committee that it should be allowed to join the California Independent Systems Operators (CAISO) Energy Imbalance Market (EIM). On its face, it seems like an easy decision, and if SCL had done a better job on its initial pitch to the Council it might have gone through quickly. But they didn’t, and the Council members asked for more information. As the details have emerged, the case for joining the EIM has become murkier. It’s an interesting case study on the state of the …
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Seattle City Light rolling out new AMI connected meters
Larry Weis, General Manager of Seattle City Light, told the council this morning that its new Advanced Metering Infrastructure (AMI) system is rolling out, and installation of new meters will ramp up this summer.
Continue readingThis week: more budget!
There aren’t a lot of meetings this week, but they ought to be informative.
Continue readingThis week: budget and homeless encampments
Monday and Friday are the big days in Council Chambers this week.
Continue readingCity finally discloses last week’s privacy bug (UPDATED)
Yesterday Seattle City Light and Seattle Public Utilities finally disclosed last week’s privacy leak. SEE UPDATE BELOW
Continue readingNotes from this morning’s Council Briefing
Here are some quick hits from this morning’s weekly Council Briefing. Council President Harrell noted that this week’s Education, Equity and Governance Committee will have a presentation from the FTC on combatting fraud in the African-American and Latino communities. Also, the Seattle Election and Ethics Commission will discuss their plan to roll out the Democracy Voucher Program. Council member Sawant mentioned that there are openings on the Seattle City Light customer review panel; in particular they are looking for a residential customer and someone with strong environmental advocacy interests. Sawant also said that at the next Energy and Environment Committee …
Continue readingWhat happened with NCIS this week
Here’s what I’ve learned today about this week’s problem with the NCIS billing system.
Continue readingNCIS team finally admits it had another privacy issue
After 24 hours of radio silence, SeattleIT, Seattle City Light and Seattle Public Utilities have finally admitted that they did in fact have another issue with their new NCIS billing system that caused some customers to see other customers’ bills, and led them to take their e-billing system offline.
Continue readingNCIS problems resolved
UPDATE 9/13/16 11:00PM: NCIS has a new issue. According to a spokesman, last week’s problems with the new NCIS billing and customer service system for Seattle City Light and Seattle Public Utilities have been resolved.
Continue readingNCIS went live today, with a couple of problems
The new NCIS billing and customer information system for Seattle City Light and Seattle Public Utilities went live this morning — mostly. According to the team, they had two problems with one of the 40 external applications that NCIS connects to. One of the problems is just slightly annoying; the other one is a small privacy breach that was caught and plugged quickly.
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